Shipping & Returns

We currently ship worldwide from Long Beach, California.

Please allow 1–3 business days for processing and packing your order. All orders are shipped via USPS.

✦ Free shipping within the U.S. on orders over $50

✦ International orders are subject to a shipping fee calculated at checkout

Once your order has been processed, you will receive a confirmation email with a tracking number so you can follow your delivery in real time.

📍 Local Delivery

We offer local delivery within Long Beach and Torrance, CA. You’ll be contacted to schedule the best time for drop-off.

📮 P.O. Boxes

Yes, we ship to P.O. Boxes using USPS.

✈️ Estimated Delivery Times:

• U.S. orders: 3–7 business days after shipping

• International orders: 10–21 business days (may vary depending on destination and customs)

If there are any unexpected delays, the updated delivery estimate will be available through the tracking number.

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All sales are final. We do not offer returns or exchanges at this time.

If your item arrives damaged or your order is lost in transit, we will happily send a replacement.

Your satisfaction is very important to us — please email us at hazencandles@gmail.com and we will take care of you.